Remote Installation Support Pricing

Remote Installation Support is available only for Version V and Version V Refresh of HORTICOPIA^® Professional. You'll need a broadband Internet connection for this support option and to contact us, so that we can verify the compatibility of your installation requirements and schedule a time for performing the installation. Call 800-560-6186, Option 2.

Standalone Installations

Remote installation support can be provided for standalone installations running Windows Windows 10.

• If you do not need to transfer data, such as authored plants, added pictures, user notes added to individual plants, Garden Studio templates, or Garden Studio data, the cost is $80.
• If you do have any of this type of data and the HORTICOPIA^® Professional software is running on the old computer, the cost is $160. We'll need to remote into both the old computer and the new computer. If they're not accessible on the same network, you'll have to provide a flash drive (minimum 4GB capacity) on the old computer and move it to the new computer when instructed to do so.

Network Installations

Remote installation support can be provided for network installations running Windows 10 Professional, Windows 10 Professional, Windows Server 2010 (or later).

Remote installation includes installation/upgrade on the server and configuration of one client workstation. The client workstation must run Windows 10 Professional Professional and be able to access files (read/write) on the server computer. We'll need to remotely log into the client workstation as well as the server.

Network installations require Microsoft SQL Server. The standard networked installation assumes the SQL Server is on the same computer as the HORTICOPIA^® Professional installation and that HORTICOPIA^® Professional does not share an SQL Server instance with other programs.

• If you do not need to transfer data, such as authored plants, added pictures, user notes added to individual plants, Garden Studio templates, or Garden Studio data, the cost is $160.
• If you do have any of this type of data and the HORTICOPIA^® Professional software is running on the old computer, then the cost is $240. We'll need to remote into both the old computer and the new computer. If they're not accessible on the same network, you'll have to provide a flash drive (minimum 4GB capacity) on the old computer and move it to the new computer when instructed to do so.

Other Configurations

All other configurations are charged at the rate of $80 per half hour in half hour increments.