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What is a Product number or an Activation number? Article rated 2.8/5.0
With your purchase of HORTICOPIA® Professional, you received a Product Number or an Activation Number that identifies you as a valid user of the HORTICOPIA® Professional. A Product Number co...
What do I do if I have problems installing the HORTICOPIA® Professional picture libraries? Article rated 3.0/5.0
If you have problems loading from the Library DVD, you will need to know what libraries/images you are authorized for. The image files are organized on the HORTICOPIA® Professional Library DVD in ...
What do I do if after I perform a new installation of Professional the program does not work? Article rated 3.2/5.0
If the program does not work after performing a new installation, it is possible that something interfered with the installation of important files. One possible cause of this could be anti-virus sof...
Upgrading to Version V Software without the Version V Plant Library DVD Article rated 3.7/5.0
If you upgraded to Version V from Version III or Version IV and did not order the new Version V plant library, then you would not have the new plant library DVD. This DVD contains the HORTICOPIA® ...
Running HORTICOPIA® Professional Version V with Windows Vista, Windows 7, 8 or 10 Article rated 3.3/5.0
To run HORTICOPIA® Professional Version V under Vista, Windows® 7, 8 or 10 systems, access to the Microsoft SQL Server 2005 needs to be enabled. If running under Vista, you will need to know...
How do I transfer my authored plants, user pictures or Garden Studio data from one computer to another if I have version V? Article rated 3.2/5.0
This article is intended for those users who have version V and wish to terminate their license on one computer and authorize on another. Authored plants, user pictures and Garden Studio® data a...
What can I do if I get an error about MSXML 6.0 during SQL Server installation? Article rated 3.0/5.0
This applies only to Windows XP Service Pack 3 (SP3). To find out how to check your Windows version, click here. From the Start menu, select Programs (or All Programs) and see if you can find Micro...
Cannot create folders/files in ... Article rated 3.0/5.0
An error such as this indicates that you have some restrictions on the Windows® account that you are using. To correctly run HORTICOPIA® Professional, users must have adequate permissions to ...
How do I download my Internet Libraries? Article rated 3.0/5.0
After you have updated your system to the current build for Version V, you can download an Internet Library as follows:   Go to Start menu, Select Programs (or All Programs), find the Horti...
An I/O error occured while installing a file. Article rated 2.6/5.0
The error indicates that there is a physical error in reading the installation disk or in writing to the installation directory. Make sure your installation disk is not scratched and does not have ...
New Installation on Windows 7, 8 and 10 or Server 2008 and later Article rated 3.0/5.0
This installation method applies ONLY to standalone installations of HORTICOPIA® Professional  on Windows 7, 8 or 10 and Server installations on Windows Server 2008 or later. For network...
How do I install Version V if I have a previous version? Article rated 3.0/5.0
If you are installing on a new computer, just install Version V. Previous versions are not required and unnecessarily complicate the installation process.
How do I completely uninstall Horticopia Professional? Article not rated yet
This Knowledge Base article applies to Horticopia Professional Version V as well as the Horticopia Education editions. 1. Uninstall Horticopia Professional and any other items with Horticopia&nb...
Installing/reinstalling under Windows XP or Windows Server 2003 Article rated 3.0/5.0
Note: This applies only to installations on Windows XP and Windows Server 2003 systems. To avoid installation problems and possible system corruption, it is important that the version of Micr...
 

 
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